Privacy Policy | Nepali Adda

Privacy Policy — Nepali Adda
Last Updated: January 2025

Nepali Adda (“we”, “our”, or “us”) operates the Nepali Adda mobile application (“App”).
This Privacy Policy explains how we collect, use, and protect your information when you use our shopping platform.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you place an order or create an account:

Full name
Phone number
Delivery address
Email address
Payment reference details (for confirmation only)
Device ID (for security)

1.2 Non-Personal Information

We may also collect:

Device model
App usage data
Crash logs
Notification token

This helps us improve app performance and user experience.

2. How We Use Your Information

We use your information to:

Create and manage your account
Process orders and deliveries
Verify payments
Send order updates and notifications
Improve app performance and security
Prevent fraud or suspicious activity

3. Data Sharing

We do not sell your information to advertisers.

We only share the minimum required data with:

Delivery/courier partners
Payment processors (for order verification)
Firebase services (authentication, database, crash reporting)

All partners follow secure data practices.

4. Security

We use encryption, secure servers, and restricted admin access to protect your data.
However, no system is 100% secure.

5. Children’s Privacy

Our app is not intended for children under 13.
Users aged 13–17 should use the app with parental guidance.

6. Your Rights

You may request:

Account deletion
Correction of personal data
Review of stored information

7. Contact Information

For any questions or support, contact:

Email: nepaliadda1@gmail.com
Phone: 9806905528